How to Apply for Guaranty Trust Bank Internet Banking Services

I know a lot of people uses Guaranty Trust Bank. Most especially, Nigerian Internet Marketers. I have since fell in love with Guaranty Trust Bank, not only because I opened all my account (savings, current and domiciliary) under 5 months but because they make marketing and payment easier for me. To me, they are still the best bank in Nigeria…


Guaranty Trust Bank’s e-banking services are reliable and flexible ways to manage your finances efficiently and conveniently.

How To Apply

  • Complete the Internet Banking Application And Token Request Form, click here to download the form now.
  • The form can either be scanned and e-mailed to [email protected]OR submitted at any Guaranty trust Bank branch.
  • You may GTConnect, our contact centre, to obtain your log-in details


Once you have successfully logged on, please remember to change your password by selecting the ‘Personal‘ option from the menu. It is very important you keep your security details secret at all times to prevent unauthorized access to your account.

If you are still experiencing problems in the use of this service or would like further information about online banking, please email your queries or request to [email protected] or dial our contact centre on 0700 GTCONNECT (0700 482666328) 01-4480000, 08029002900, 08039003900 and follow the voice prompt or press 2 and 0 to speak to an Agent.


What You Need To Get Started
After you have received your security details, all you have to do is:

  • Log on to
  • Select the internet banking login menu on the homepage.
  • Enter your user ID and password and then click the login button.
  • Change the password to one of your choice.

Click here to view the Internet banking user guide


Online Security
The safety and confidentiality of customers’ personal information is our top priority. The security system makes use of the latest in technologies, standards, and business practices to guarantee customer security including:

  • 128 bit data encryption between your computer and internet banking system.
  • Keypad for PIN entry to guard against password cloning.
  • The use transaction code to complete a transaction.
  • Secret questions and answers.
  • User ID and Passcode.


Benefits of Internet Banking

With Internet Banking, you can, enjoy the convenience of managing your finances quickly and easily at a time that suits you. You can bank safely and securely – at work, home or abroad.

  • Access to account from anywhere in the world.
  • Online real-time account monitoring facility.
  • Convenience of conducting banking transactions from comfort of home/office.
  • Easy Access to bank information and products.
  • Effective, cheaper and easier way for our customers to communicate with banks.
  • Cheaper and easier way of reaching our customers.
  • Allows 24/7 access to account.
  • Check your balance, monitor transactions and print your account statement.
  • Pay utility bills, transfer funds between your accounts and to other beneficiaries.
  • Request, confirm and stop cheques.
  • Change password and update your personal details.

  • Click here to download the Indemnity for Release of Token to Third Party Form
  • Click here to view the Internet Banking Token Presentation



Originally posted 2011-05-21 19:00:59.

  • raji

    The greatest banking frustration I have ever had in my ife is GTB. If u have any issue, trust me, the bank is too busy to resolve it. I open internet banking with them and could not access it thereafter but it became a serious issue for the bank to help after wasting all my money calling daily

  • khalifa

    please i forgot my secret question and answer. what am i supposed to do?

    • Adesoji

      You will need to go to a nearest GTB branch to get a new one or call their customer service numbers